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Monitoring & Alerting

SLA matrix (latency / jitter / loss)

vConfig measures your backbone the way your customers experience it: from your own routers. It logs into each source device and pings the far end, recording latency, jitter and packet loss into a full-mesh matrix.

  • Six vendor ping dialects handled automatically (Cisco, Juniper, Huawei, H3C, MikroTik, Arista).
  • One login per source device per cycle — gentle on control planes.
  • Frequency, packet count, timeout, history retention and concurrency configurable under Settings → Monitoring.
  • Self-healing: offline sources are detected and retried without blocking the cycle.

Neighbor relations come from parsed configs (OSPF/IS-IS) or live BGP-LS collection from a topology source device. vConfig pings each neighbor's far-end IP from the local end and records per-link latency/jitter/loss trends.

Event alerting

  • BGP flap alerts and traffic surge alerts out of the box.
  • Configuration drift and backup failures (see Backup).
  • Delivery via webhooks: Slack, Microsoft Teams, WeCom, DingTalk, Feishu — with a test button.

Log insight

Point your devices' syslog at vConfig to get pattern-based insight, per-device log timelines and alert enrichment. Optional AIOps features can propose root causes and remediations with strict data-masking controls.

Server health

Settings → System status shows the vConfig host's own CPU, memory, disk and NIC utilization, refreshed every 5 seconds.